Frequently Asked Questions
Maintenance
We test all appliances, paint the apartment, replace or clean/santize flooring, and have a professional company do a final clean and sanitation prior to move in.
Maintenance is here Monday -Friday, but we always have someone on-call just in case of a maintenance emergency (24/7).
There are a few ways you can request a maintenace work order: on the online porta, email, call or just top by. What ever option works best for you!
Maintenance requests are serviced the order they comein, with the exception of any maintenance emergencies, they always have priority.
We can perform any and all maintenance requests while you are there or away.
During office hours, we can come open the door with the extra key we have
Yes you can but if you paint you must return the wall back to the original color. Please make this your home, decorate but you cannt change the paint or configuration of the apartment.
Amenities
Fitness Center, Heated Pool, Dog park, Grills
We have in unit washer and dryers in select homes and also have 2 on site Laundry care facilities
Yes We love your furry family members!
$200 refundable deposit $200 Non-refundable deposit. $40 per month Pet Rent. 2 pet max
Yes but its up to the property manager the size and breed limitations are.
Electric stove, Refigerator and dishwasher. All stainless steel. Washer and dryer in select homes
We do not offer furnished but we can give you some information on local furniture rental companies other residents have used.
There are no furnished apartments. All units are unfurnished but we would love to get you information on local furniture rental companies if needed.
We can offer short term leases, we just need to double check what we have available, please call us and we can discuss options together.
We do offer corprorate leases, but each tenant will be screened as well. We do not entertain short term daily vaction rentals or allow corportaions to use our communities in that way.
No, but we do have Fetch Package Service
Free weights, Multi station machine and treadmills
Quiet Hours are 11pm-6am so when we use the ammenties we are considerate of others
Admin
We offer tours at no cost, please let us know what time and day works best for you, we would love to show you around.
We do accept walk ins but it is always better to set an appointment so we can set that time aside just for you!
We are always here, if we ever leave the office, even to walk the property we leave a note on the door so you will know when we will be back!
You can easily apply for your new home right here on our website, let us know if you need any help.
An application can take anywhere from a few minutes to a day or two.
At move in you will pay rent, admin fee and deposit, we also offer a Flex Deposit surety bond option in lieu of deposit
My advice would be congratulations on your new home, make sure you read your lese so you know what is expected as it is a legal contract.
We offer a few ways to pay rent. The easiest is to use the online portal, but if you prefer please come by and drop off rent with personal check, money order or cashier's check, we would love to see you!
To pay online you would first register on the portal with your tenant id number we provide then log in and pay
In addition to the monthly rent, liability renter's insurance, package locker system.
Yes we enroll everyone in the master policy for the liability insurance, you are always welcome to get your own addition insurece for your personal property.
Utilities are billed separately. You would set up electricty, mandatory, through Arizona public Service (APS) and any entertainment, if you choose, (internet, cable tv, etc.) on your own and then the other utilities are charged monthly with your rent after usage.
You would contact APS at www.aps.com or call them at 602.371.7171,
You may use which ever entertainment company you choose.
The biggest compliment is a resident referral, so we do offer a referral gift of $200
This is you home, please have guests, but if the guest is here more than descrbed in your lease, then they will be considered a resident and will need to be screened.
We do not offer any prepay discounts, and only will allow 2 months to be paid at one time.
No subletting is allowed.
Your lease will have a buy out addendum which explains what to do. The buy out fee is 2 times the base rent with a written 30 day notice to vacate.
Location
Restaurants, Shopping, Hotel, Banking, Freeway access
It is located on the East side of our community!
Major grocery store about 4 blocks south
Directions
Route 51 from north or south exit off of Glendale or Northern. To 16th street. Proceed to Morton. Go east 2 blocks
16th street between Glendale and Northern
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Our team is always ready to answer your questions.