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Gorgeous Bedroom at Ascent 1829, Phoenix

Frequently Asked Questions

Frequently Asked Questions


We test all appliances, paint the apartment, replace or clean/santize flooring, and have a professional company do a final clean and sanitation prior to move in.

Maintenance is here Monday -Friday, but we always have someone on-call just in case of a maintenance emergency (24/7).

There are a few ways you can request a maintenance work order: on the online portal, by email, by call, or just stop by. Whatever option works best for you!

Maintenance requests are serviced in the order they come in, with the exception of any maintenance emergencies, they always have priority.

We can perform any and all maintenance requests while you are there or away.

During office hours the property team can assist you. After hours, you will need to contact a locksmith.

Yes you can but if you paint you must return the wall back to the original color. Please make this your home, decorate but you can't change the paint or configuration of the apartment.


Fitness Center, Heated Pool, Dog Park, Grills

We have in-unit washer and dryers in select homes and also have 2 on-site laundry care facilities.

Yes We love your furry family members!

$200 refundable deposit $200 Non-refundable deposit. $40 per month Pet Rent. 2 pet max

Yes, we do have size and breed restrictions. Please reference our Pet Policy for more information.

Electric stove, refrigerator, microwave, and dishwasher. All stainless steel. Washer and dryer in select homes

We do not offer furnished but we can give you some information on local furniture rental companies other residents have used.

There are no furnished apartments. All units are unfurnished but we would love to get you information on local furniture rental companies if needed.

We can offer short term leases, we just need to double check what we have available, please call us and we can discuss options together.

We do offer corporate leases, but each tenant will also be screened. We do not entertain short-term daily vacation rentals or allow corporations to use our communities that way.

Free weights, Multi station machine and treadmills

Quiet Hours are 11 PM - 6 AM so when we use the amenities we are considerate of others.


We offer tours at no cost, please let us know what time and day works best for you, we would love to show you around.

We do accept walk ins but it is always better to set an appointment so we can set that time aside just for you!

We are very accessible and here to help. If we ever leave the office, even to walk the property we leave a note on the door so you will know when we will be back!

You can easily apply for your new home right here on our website, let us know if you need any help.

An application can take anywhere from a few minutes to a day or two.

At move in you will pay rent, admin fee and deposit, we also offer a Flex Deposit surety bond option in lieu of deposit

My advice would be congratulations on your new home. Make sure you read your lease, so you know what is expected as it is a legal contract.

We offer a few ways to pay rent. The easiest is to use the online portal, but if you prefer please come by and drop off rent with personal check, money order or cashier's check, we would love to see you!

To pay online you would first register on the portal with your tenant id number we provide then log in and pay

In addition to the monthly rent, liability renter's insurance, package locker system.

Yes, we enroll everyone in the master policy for liability insurance. You are always welcome to get your own additional insurance for your personal property.

Utilities are billed separately. You will set up electricity through Arizona Public Service (APS) and any entertainment, if you choose, (internet, cable TV, etc.) on your own. The other utilities are charged monthly with your rent after usage.

You would contact APS at or call them at 602.371.7171,

You may use which ever entertainment company you choose.

The biggest compliment is a resident referral, so we do offer a referral gift of $200

This is your home, please have guests, but if the guest is here more than described in your lease, then they will be considered a resident and will need to be screened.

We do not offer any prepay discounts, and only will allow 2 months to be paid at one time.

Your lease will have a buy-out addendum that explains what to do. The buyout fee is 2 times the base rent with a written 30-day notice to vacate.


There are public transportation options 2 blocks from the property.

Restaurants, Shopping, Hotel, Banking, Freeway access

It is located on the East side of our community!

We have a major grocery store about 4 blocks south of the property where residents typically shop.

There is a Starbucks less than 2 miles away from the property. We are also located close to a Dutch Bros Coffee shop.


If you take Route 51 from the north or south exit off Glendale or Northern, you can proceed to 16th street. Then you will want to proceed to Morton and go east 2 blocks where you will see our property.

16th street between Glendale and Northern

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Our team is always ready to answer your questions.